How it works
From your knife block to the clinic and back, in 7 days, door to door.
- 1
Place your order
Choose how many knives (5 to 20) and check out securely online. The moment your order is confirmed, we prepare your shipping kit: a rigid mailer, protective sleeves and simple instructions.
- 2
Receive your kit & pack
The kit arrives at your door. Wrap each blade in its protective sleeve and place it in the mailer. There's a card inside where you can note special requirements for any knife: a chip to repair, a preferred finish, a delicate handle material, anything we should know.
- 3
Courier collection
Our courier collects the sealed kit from your address, anywhere in the UAE. You'll receive tracking so you always know where your knives are.
- 4
The clinic
Every knife is examined individually: steel type, factory edge angle, blade condition. It is then sharpened to the manufacturer's specifications, honed, polished, and quality-checked for sharpness and consistency.
- 5
Return delivery
Your knives travel back in the same protective kit and arrive within 7 days of your original order, razor-sharp and each blade wrapped in its protective sleeve.
What's in the kit
- Rigid protective mailer
- Protective wrapping sleeves
- Per-knife notes card for special requirements
- Pre-paid return label, courier collection included
Special requirements? Tell us.
Inside every kit is a per-knife notes card. Use it to flag repairs (chips, broken tips), preferences (extra-fine edge for sushi work), or materials we should treat gently (carbon steel, special handles). You can also add notes in the order comments or WhatsApp us.